Successful Management - 10 Simple People Skills

Getting the best from your people is vital if you are to make the best progress in your business or organization. Much comes from the way you interact personally and here are just ten key actions to take to build great, fulfilling and productive relationships...

This might be a bit of a no-brainer for you.

If you have any role at all in managing people, you need to ensure that you develop great people skills.

Successful Management - 10 Simple People Skills

By building rapport, you will develop ongoing, productive relationships with all of your people, which will give you an enormous return on the efforts you put in.

Here are ten things you can do, all of them easy, which will remarkably change the response you get from your people, the key asset you have in your business or organization:-

Just Have Conversations About anything! Talking to and more importantly, listening to your people regularly and informally is a great asset. It doesn't matter what it's about, Your understanding of them and their trust in you will magnify if you devote priority time to this each and every day. Listen & Show you are Listening Take the time to really listen to each of your people, rather than just tell. If you truly hear, they will respond. Hearing is more - it is about what you do with the stuff you've listened to. And by using your face, your body language, eye contact and what you say (see 3 below), you will go a long way to showing that you are listening closely. Ask Another Question Such a simple tactic. Ask secondary questions about what you've been told. Nothing, but nothing builds rapport and relationships like this. It shows that what they have been telling you is valuable, is interesting and builds their confidence. And you have been there to make that happen. Support Your people need you to help them along the way. With your support, they will flower and grow. Support is what they hear from you - it works both ways. Coach Don't get bogged down with technicalities. Coaching is about helping them see where they want to get to from where they are now. It's about exploring the possibilities - their possibilities, not yours and calling to action. Simple as that. Clear Expectations By ensuring that all your people know exactly what you expect of them, they will tune in to delivering it. Confusion over performance is demoralizing and saps energy. Take the time to be clear. Pay attention In any conversation with your people, take the time to give your full attention. Do your utmost to avoid being interrupted or distracted and truly value them for what they are saying to you - or the message you are giving them. Show an Interest in Them These are real people and if you delve a little, it will show up. Having a real interest in who they are, their hopes and fears, their passions and what's important to them makes a big, big difference to how they perceive you. Get to know the name of their dog, if their dog is their most prized possession! Follow Through During conversations you may offer actions that will be of value to them. Responses to what they have said to you. Make sure that you deliver these. Follow up and report back. Take actions you say you will. If you can't, tell them why. Remember Conversations When you have subsequent conversations, recall something that was said previously and bring it up. This is hugely rewarding for them and lets them know that they said something of value.

Great managers really understand their people and work out ways to get the best out of every one of them.

Maximizing value from the most valuable asset you have in your business.

Your people.

Successful Management - 10 Simple People Skills
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(c) 2008 Martin Haworth is the author of Super Successful Manager!, an easy to use, step-by-step weekly development program for managers of EVERY skill level. You can get a sample lesson for free at http://www.SuperSuccessfulManager.com

Risk Management and Change Management - 4 Basic Levels to Get Started

How do companies deal with the fact that the rules of business are constantly changing? While it is not only technology that is constantly changing, technology surely is one of the greatest impacts. The rules are changing and the dynamics are changing. Coming up with a way to deal with change is a primary focus of business. Businesses should realize that managing risk an intuitive exercise for most individuals.

In business there are two terms you hear more and more all the time. Risk Management and Change Management are everyday realities in businesses of all types and sizes. Businesses large and small are scrambling to come up with a change management plan to deal with the new world of commerce. Every aspect of business that is impacted by technology is changing so fast that it is almost impossible to keep up. Businesses mobilize to come up with a strategy to deal with the latest changes but by the time they get set to announce their plans it is too late and that trend has passed.

Risk Management

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Companies have to evolved from static operating procedures to a dynamic, evolving, ever changing plan of action. Flexibility is paramount. Changeability a must. This is true for all kinds of business whether you are selling a product, providing a service or just about anything you can charge a fee for.

Risk Management and Change Management - 4 Basic Levels to Get Started

When you are putting together a risk management plan or change management plan there are four basic levels of due diligence that should be followed. The four levels must be completed in sequential order to be effective for project preparation. Of course there may be several steps or stages to each level.

First you must Identify the factors that will have an influence, negative or positive on the success of your project. Second you will need to assess the impact of each factor or influence on the project. Next you must conceptualize or prioritize a solution to respond to all factors and impacts. Once you have completed these three levels of due diligence you are ready to begin the process of putting together a plan.

Level 1. Identify

Level 2. Assess

Level 3. Conceptualize

Level 4. Plan

Following these 4 levels will provide you with the basis to get started on your plan. Just remember there is much more to it.

The key to effective risk management and change management is to have a system that has measurable results. Risk management or change management for any project can be tied into a milestone schedule to assess and measure risk as it applies to scope schedule and budget.

Risk management is essential to success in business. Most of us are very well equipped to manage risk and change effectively. Our everyday activities prepare us well. You can find numerous parallels in everyday life.

Risk Management and Change Management - 4 Basic Levels to Get Started

Paul DeVetter, AIA, NCARB is a strategic property planning enthusiast and innovator with hundreds of successful projects throughout the United States. Paul's strategic planning business specializes in property development, property planning and process management.

Paul's passion is for helping people. I'll bet he can help you.

Make a Plan, Have a Plan. You'll be glad you did!

If you would like to learn more about Paul or his innovative planning business please visit DeVetter Planning Group at http://devetterplanninggroup.com/.

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